Q Collection Junior
login view cart

Shipping

Our simple shipping policy was created to ensure your furniture, bedding, and accessories arrive with utmost care, speedily, and at the lowest cost possible.

Shipping fees are calculated upon checkout. In the Shopping Cart, enter your zip code to view an updated total including shipping costs prior to checkout. A complete description of our shipping policy is below. Please call our toll free number for your order shipment specifics: 800-775-0994


*IMPORTANT* INSPECTION UPON DELIVERY & CLAIMS


1. Please make sure to sign for your order only if shipment arrives in good condition. If the package is compromised or damaged in any way do not accept delivery. If you do accept delivery, and damage to the containers or merchandise is visible, please insist that a notation be made on the bill of lading: "DAMAGED".

2. Please remove all packaging and examine the shipment carefully upon receipt. RETAIN ALL PACKAGING until inspection is complete and the item is confirmed to have been received in good condition (returns for damage claims or any other claims will not be considered without the original packaging).

3. If goods have been received damaged it is imperative to your damage claim to RETAIN ALL ORIGINAL PACKING MATERIAL.

4. Q Collection Junior is not responsible for damage suffered in transit or storage.

5. All objections, rejections or claims for damage must be filed with the carrier and Q Collection Junior within 24 hours of receipt of goods. Failure to do so will constitute full and unconditional acceptance of the products.


FURNITURE SHIPPING COSTS & OPTIONS


Standard Shipping (This option is curbside delivery only, does not include in-home delivery)

All Q Collection Junior furniture (except Stella Stackables and Astronomers Stools – see Bedding and Accessories section) is shipped via a freight carrier and delivered directly to your home.

Shipping costs are calculated as follows:

$70 per order shipping fee
+$60 for the first item
+$50 for each additional item

Alberto Winged Glider: $295

Premium White Glove Delivery

Q Collection Junior offers a Premium White Glove Delivery service, which includes blanket wrapped delivery into the room of your choice, light assembly if needed, and debris removal. Due to safety liability issues, crib assembly is not available.

To select this service, visit the Premium White Glove Delivery page and add one to your shopping cart. Add only one per order and the premium white glove delivery service will apply to all furniture products in your order.

Premium White Glove Delivery is an additional $150 fee per order, plus standard shipping costs.


BEDDING, ACCESSORIES and SMALL FURNITURE SHIPPING COSTS & OPTIONS

Q Collection Junior bedding, accessories, and small furniture products (Stella Stackables and Astronomers Stools) are shipped via UPS. Bedding shipping and handling charges are calculated based on product weight, size, and packaging.

Shipping costs are calculated as follows:

$32.50 per Stella Stackable anywhere in the US
$18.00 per Astronomer's Stool

If bedding, accessories, and small furniture items are ordered with large furniture products, your order may arrive in separate deliveries.


GENERAL SHIPPING POLICIES

1. Unless otherwise specified by Customer, Q Collection Junior will select a carrier and insurance and invoice Customer for all such charges.

2. Q Collection Junior will notify Customer of approximate ship dates if shipping dates are outside the typical shipping window specified in the product description for each product.

3. Title and risk of loss passes to Customer upon delivery to the carrier.
logo/1_logo_in_turqouise_3_7_08
logo/fsc_logo
logo/jpma_mem_logoforweb5
logo/hchwseal
logo/c_slogorgb.jpg
People Safe. Planet Safe.
faq policies returns shipping privacy wholesale contact sitemap
Visit QCollection.com to discover our existing line of sustainable furniture and textiles. © 2007 Q Collection Junior. FSC Trademark © 1996 Forest Stewardship Council A.C.