Q Collection Junior Policies and FAQs

• Defects of manufacturing may be returned for a period of one year from purchase date.
• Because of the nature of the product, bedding can not be returned. Exchanges will be issued for defects of manufacturing for a period of one year from purchase date.
• A handling and restocking fee of 35% is assessed for furniture returned and received by Q Collection Junior in saleable condition and in original packaging and/or orders cancelled after seven days of receipt by Q Collection Junior.
• Please call 800-775-0994 for return authorization code which must be included with all goods returned to Q Collection Junior.

• In order to process orders all payments are due in full.
• Prices are F.O.B. Q Collection Junior's manufacturing or distribution location.
• Prices are subject to change without notice and are not valid until confirmed by Q Collection Junior.
• Customer is responsible for all freight, local delivery, insurance, packaging and crating charges, all of which are due prior to shipment.
• Items shipped within California, Colorado, Florida, Georgia, Illinois, Michigan, New York, Texas and Washington are subject to sales tax.
• Each order is subject to acceptance by Q Collection Junior. Customer will be notified if Q Collection Junior is unable to accept and process an order.

• Please visit Shipping for our complete shipping policies and costs.

• Q Collection Junior's furniture is made with special care and attention to our environmentally friendly finishes. Our furniture is protected with water based, non- toxic finishes and while durable is not indestructible. Variations in wood grain and color are natural occurrences and part of the aesthetic that we embrace in our hand-crafted, solid wood pieces.
• If you have lost your assembly instructions click here to download.

General:

• Q Collection Junior shall not be responsible for any delay beyond Q Collection Junior's control including, but not limited to, strikes, lockouts, or labor difficulties, acts of war or terrorism, failure or delay of sources to supply, transportation difficulties, accidents, fires, or force majure.
• This agreement and all orders will be governed by the laws of the state of New York, without respect to any conflicts of law rules; any dispute hereunder must be brought exclusively in the state or federal courts for the city of New York, and each party hereby irrevocably submits to the exclusive jurisdiction and the venue of such courts.